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Postal clerk Benita Gross, who lives just across the road from it, has worked at the Rising Fawn post office for 31 years. Now the U.S. Postal Service says she must go as part of its reorganization and downsizing. What’s to be done? Some residents followed the country tradition of showing up with: food. Here Ms. Gross admires Ronald Castleberry’s homemade apple butter.
 

By: Robin Ford Wallace, Reporter

 

“I just throw them out on the concrete and I run over them with my car or truck, or my tractor, and crack that hull.”

It was Friday at the U.S. Post Office at Rising Fawn and George Wilson was explaining to the Sentinel how he harvests black walnuts: After the initial automotive stage, he said, he cracks the famously hard nuts with a cracker he bought at Rising Fawn Hardware, then sits at the kitchen table where it’s warm and picks out the meat “for hours and hours.”

“Crack you about a five-gallon bucketful,” said Wilson. “That’ll last you a couple of days picking them out.”

Wilson had shown up at the P.O. to mail some of his bounty to relatives out of state and, incidentally, to bring postal clerk Benita Gross some popcorn balls made with the nuts.

He wasn’t the only one to bring food. Ms. Gross’s husband, Stan, brought hamburgers, and neighbor Ronald Castleberry had shown up earlier with a case of homemade apple butter and pepper relish. “If you run out of salsa, I’ve got some down there from last year I’ll give you and there’s nothing wrong with it,” he said in parting.

What’s with the eats? Maybe it was just coincidence – Ms. Gross says Castleberry turns up about once a week with sausage and egg biscuits or boiled peanuts – but to the Sentinel’s sentimental eye it harked back to the old-time country tradition of bringing food in times of trouble. 

The U.S. Postal Service is downsizing all over, even in little towns like Rising Fawn where the post office is the heart of the community. At a public meeting the day before, the USPS had announced that although – for now, anyway – it will keep the Rising Fawn office open, with only slightly reduced service hours, Ms. Gross herself must go, leaving the post office she has served since 1982.

Ms. Gross, currently the only employee at the Rising Fawn PO after Postmaster Kelly Dobbins moved first to the Lookout Mountain, then the Trenton office, was extremely busy and in any case unsure how much she was allowed to tell the press. 

Fortunately, the press wasn’t born yesterday and had long known how much information can be gleaned in places like Rising Fawn by leaning against the post office counter eavesdropping shamelessly. Accordingly, the Sentinel spent part of Friday observing Ms. Gross wait on customers, thereby not only gathering the salient facts of this story but unraveling the mystery of the black walnut, making the acquaintance of Dade’s long-ago sheriff, Ronald “Cubie” Steele, and, in the interest of full disclosure, scoring a pint of Castleberry’s hot pepper relish.

“They’re not going to close this post office, are they?” asked one woman, popping by to buy stamps.

“Not unless the revenue goes down to nothing,” said Ms. Gross. “It’s just going to shorten the window service 30 minutes.”

Current hours at Rising Fawn are 8:30 a.m.-noon and 1-4 p.m. Monday through Friday and Saturday 8:30-11:30 a.m. When the new hours go into effect – probably around February – the morning will begin at 9 a.m. instead. Saturday hours will not be affected.

“We’ll be safe for another year,” said Ms. Gross. “We’re at six hours but they’ll reevaluate it in another year and they may cut it down to four and maybe two, depending on the revenue.” 

“You got any others?” asked the stamp lady. “You gave me Santa this morning.” 

The USPS held community meetings, including the Nov. 15 meeting in Rising Fawn, as a culmination of its study of targeted post offices and a survey of how postal patrons in the area preferred to implement the coming downsizing. In Rising Fawn, of the 442 surveys filled out and returned to the service, 331 customers, or 75 percent, said they preferred to keep the post office open with reduced window service hours. 

The other options were to close the PO and provide retail service through a rural roadside carrier (nine percent of those surveyed voted for this); close the PO and offer an alternative postal location by contracting with a local business (two percent); or close the PO and route local postal business to a neighboring post office (six percent).

What emerged, as the numbers indicate, is that Rising Fawn is overwhelmingly against any option that begins with “Close the PO.” On Friday, postal patrons reported the previous day’s meeting had been emotional, with at least one attendee walking out. When it was explained that stamps and other services were now easily available online, they said, one woman had protested, “I ain’t getting no computer. I don’t have one and I’m not getting one.”

She won’t have to, at least for now, as the USPS complies with the community’s desire to leave window service largely intact; but as for who will be serving at that window, that is not a matter the community had any say in. USPS has posted a job opening for an entry-level clerk for the Rising Fawn office, and Ms. Gross will be assigned elsewhere.

“The only way I can stay, they said, is take low pay, starting over again, and no benefits,” said Ms. Gross. “I don’t want to do that.”

Ms. Gross, though she is currently working longer hours to fill in after Postmaster Dobbins’ departure, is what the USPS calls a part-time flexible career clerk, she explained. After 31 years of service, she has built up her pay through raises. 

The Rising Fawn clerk to be hired is one who will work for a year at starting pay without benefits or the promise of anything more permanent – even a second year – according to the job posting. Ms. Gross herself, she told customers, can be reassigned anywhere within a 50-mile drive – 

“I hope you get Trenton,” said one.

– but thinks it more probable she’ll fill in at several nearby offices as full-timers take sick time or vacation days. 

Meanwhile, Kelly Dobbins will keep an eye on Rising Fawn from 10 miles up the road. “He’s the postmaster at Trenton, but he will be overseeing Rising Fawn and in the near future Wildwood, when Iola retires,” said Ms. Gross.

She was referring to Iola Gaddis, postmistress of the Wildwood PO at the north end of the county. Thus with regret did the Sentinel bid adieu to the Rising Fawn PO, incidentally taking, as another postal patron had earlier, a cutting from the stunning Christmas cactus in bloom in the lobby, and head north.

At Wildwood, Ms. Gaddis, who has been there since 1992, confirmed she would retire in 2014, and that until then the plan is for hours to remain exactly the same, 7 a.m.-noon and 1:45-3:45 p.m.

For that reason, she said, USPS did not hold a community meeting at Wildwood. “They won’t do that until the hours change,” she said. 

That may very well happen after she retires, said Ms. Gaddis. Meanwhile, she says her post office, like Rising Fawn’s, plays a vital role in the life of the community and that as the postmistress she has become the go-to person for who or what is where in Wildwood. 

“People can find the post office when they can’t find anyplace else,” she said. 


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